Resources

Case Studies

Real results for London landlords, letting agents, and commercial property managers.

DrainageCommercial

Emergency Drainage Repair — Central London Office Block

City of London, EC2Response: 90 minutes

Challenge: A blocked main drain caused sewage to back up into ground-floor toilets at a 12-storey office block, affecting over 200 staff during a busy Tuesday morning.

Solution: Our drainage team arrived within 90 minutes, deployed a high-pressure jetting unit, and cleared a significant fat and debris blockage at 6m depth. CCTV survey confirmed the blockage was fully cleared.

Outcomes:

Building fully operational within 3 hours
No structural damage
PPM drainage contract put in place to prevent recurrence
Zero business downtime after initial clearance

Leak DetectionResidential

Thermal Leak Detection Saving a Kensington Landlord £40k

Kensington, W8Response: Same day

Challenge: A landlord noticed rising damp and mould across multiple rooms of a high-value flat. A previous contractor had suggested full floor replacement at an estimated cost of £40,000.

Solution: Vertika deployed thermal imaging cameras and acoustic detection equipment, locating a slow leak in the underfloor central heating pipework beneath the hallway. A targeted repair required only a 600mm² access point.

Outcomes:

Repair cost: £1,200 vs £40,000 estimate
No flooring removed
Damp and mould resolved within weeks
Landlord avoided lengthy tenant displacement

ElectricalHMO / Residential

Full Electrical Rewire — North London HMO

Finsbury Park, N4Response: Planned works

Challenge: A 7-bedroom HMO failed its EICR (Electrical Installation Condition Report), requiring a full rewire to comply with licensing requirements. The landlord needed works completed without displacing tenants.

Solution: Our NICEIC-approved electricians phased the rewire room by room across 10 days, working between 8am–6pm and coordinating with tenants to minimise disruption. New consumer unit, RCDs, and smoke detectors installed throughout.

Outcomes:

EICR passed — C1 and C2 codes resolved
HMO licence renewed
Works completed on schedule
Zero tenant complaints during works

Planned MaintenanceBlock Management

Planned Maintenance Programme — 200-Unit Residential Block

Canary Wharf, E14Response: Ongoing

Challenge: A block management company needed a reliable maintenance partner to handle reactive repairs and a structured annual PPM programme for a 200-unit development with shared plant rooms, lifts, and landscaped grounds.

Solution: Vertika put in place a bespoke PPM schedule covering: quarterly fire door inspections, bi-annual communal area lighting checks, annual gas and boiler servicing, and monthly drainage checks. A dedicated account manager provides monthly reporting.

Outcomes:

100% of statutory compliance checks completed on time
Reactive repair response time average: 2.4 hours
Planned maintenance reduced emergency call-outs by 60%
Client renewed 3-year contract

Fire Door ComplianceResidential Portfolio

Fire Door Compliance Audit — South London HMO Portfolio

Brixton & Streatham, SWResponse: 5-day project

Challenge: A letting agency managing 14 HMOs received improvement notices from the local authority citing fire door deficiencies. They required a rapid audit and remediation across the full portfolio.

Solution: Vertika completed a full fire door audit across all 14 properties within 5 days, producing written inspection reports for each. Remediation works — new intumescent seals, self-closers, and replacement doors — were completed within 3 weeks.

Outcomes:

All 14 properties brought into compliance
Written reports provided for LA submission
Improvement notices withdrawn
Portfolio enrolled in annual inspection programme

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